California Nursing Home Residents Have Greater Access To Information Regarding Quality of Care
In the new year, patients, families and visitors to California skilled nursing facilities (aka nursing homes, convalescent care centers) will be able to read the federal ratings of the facility utilizing a 1-5 star system. These ratings must be publicly posted and are intended to reflect the quality of care provided by the facility. New requirements also go into effect that inform interested parties how to obtain information about a facility's record from the California state licensing agency - the Department of Public Health ("DPH"). While this system is imperfect in that it may not feature the most current information, it goes a long way to bring to the forefront of the public's consciousness that such surveys and results do exist, and then provides guidance on how to examine a facility's record in greater detail by contacting the DPH.
What seems to be missing from this process is that families need to be aware that the time to avail themselves of this information is prior to their loved one's admission to a skilled nursing facility, rather than during or after the admission process. Requesting a list from hospital discharge planners of all appropriate potential facilities prior to hospital discharge and then making on-site visits, including reviewing the rating system and contacting the DPH will now be critical steps in helping to choose the best possible facility for a loved one.


